Make sure that you are connected to your nearest cluster. You can do this by pressing your profile picture, pressing account, pressing the account tab, and changing your sever’s location.
@NXX99 I don’t see this error come up very often but when it does, it’s usually a transient issue due to internet connectivity. You might try the ole’ turning it off and on again troubleshooting (reboot computer, reboot modem, etc.). Let me know if you continue to get issues.