Hello,
Over the past two days I have had multiple students not able to log into their accounts. I can see their accounts as part of my team, but when they log in (as they always have using google), it is creating a new account.
I see that there is a status issue with logins, but is this the issue that is being examined?
Thanks so much,
Sarah
ps. They are currently using these new accounts. Will there be a way to merge the files on these two accounts after the issue is resolved?