Error opening links

Problem description

We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.

Expected behavior

We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.

Actual behavior

We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.

Steps to reproduce

We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.

Browser

Google Chrome

OS

Windows 11

Device if mobile

Computer

Plan

Free tier

1 Like

Welcome to Ask @floreton88!

Could you please provide a screenshot/screen recording of the issue?

The same message showed up on my screen trying to do an exercise on udemy.

1 Like

Question:

Replit Profile: https://replit.com/@CS-Herrins

I can open my replit and i can create projects but I can not open the links provided by my students to me. I am getting this error “We encountered an error. Please tell us what happened by submitting a ticket via the get help button above”. Could you help me with this issue? Thanks!

I must add the links are my student’s codes submitted through replit.

Question:

https://replit.com/@appbrewery/day-1-printing-start

This link is not working. Please let me know how to start it.

Replit Profile: https://replit.com/@imaya1976

Problem description

  • When I try to view the repl of a user other than my own (while logged in)
    Also
  • When I try to view any public repl when not logged in

Expected behavior

I should be able to view the repl

Actual behavior

I see a generic error response

Steps to reproduce

Try to view any public repl like https://replit.com/@mulukenayalew1/JavascriptWeek2-Assignment-week2#script.js

Browser

tried in firefox and safari

OS

mac

Device if mobile

n/a

Plan

free tier

Question:
what is the resolution

Replit Profile: https://replit.com/@abdofathallahxo

1 Like

Huh, that repl actually causes an error for me as well. Odd.

Here’s another one: https://replit.com/@angelkbrown/angel-muluken-JavascriptWeek1-Assignment1-week1

This is one of my repls. I can view, run, edit it if I’m logged in, but I get the error if I’m not logged in.

1 Like

Problem description

I click a link to a Replit starting point, i.e. “https://replit.com/@appbrewery/day-8-start?v=1”, it gives me this error: “We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.”

It only started happening today, but all links are doing this.

Expected behavior

The page should load, and I can fork it to begin my work.

Actual behavior

Error when loading the page

Steps to reproduce

Click link, page doesn’t load.

Browser

Chrome

OS

Windows 10

Device if mobile

N/A

Plan

free

I am facing the same issue . Can anyone please help

Problem description

Cover Page won’t open for this repl https://replit.com/@brainsbrainsbr/Data-Interview?v=1

Expected behavior

Page works

Actual behavior

I see “We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.”

Steps to reproduce

go to https://replit.com/@brainsbrainsbr/Data-Interview?v=1 in an incognito tab

Browser

Chrome

OS

MacOS

Device if mobile

n/a

Plan

free tier

Problem description

When I try to open the Repl for “Day 4 Starting Repl” I get the error message:

We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.

Expected behavior

The Repl should open,

Actual behavior

But it does not.

Steps to reproduce

Try to open the Day 4 Starting Repl for 100 Days of Code.

Browser

Chrome

OS

Windows 10

Device if mobile

N/A

Plan

free tier

I also have this issue. I believe it’s a problem viewing any public repl (other than the logged in user’s).

https://ask.replit.com/t/unable-to-view-repls-other-than-my-own/112230/3

How can we escalate this to Replit support? This is a new bug.

The issue has been relayed to staff, please keep an eye on status.replit.com for updates.

2 Likes

Problem description

when i try to load “https://replit.com/@appbrewery/day-2-start”, which can from the resource section of section 19 of the Udemy 100 days of Code: The Complete Pro Python Bootcamp, it game me “We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.”

Expected behavior

to open the lesson

Actual behavior

get “We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.” popping up on the screen

Steps to reproduce

from the resource button of section 19 of the Udemy 100 days of Code: The Complete Pro Python Bootcamp, I click the link and then I get the error message

Browser

Chrome

OS

Mac OS

Device if mobile

N/A

Plan

Connected through the Udemy course.

Question:

Replit Profile: https://replit.com/@OlgaShpakova

Problem description

Help please, I am not able to access day 3 of the ‘Master Python by building 100 projects in 100 days’ https://replit.com/@appbrewery/day-3-start - any idea what I am doing wrong? I clicked on the link from the udemy course as I did for the previous days

Expected behavior

it should take me to day 3 practice for the Python course

Actual behavior

message displayed “We encountered an error. Please tell us what happened by submitting a ticket via the get help button above.”

Steps to reproduce

go to https://replit.com/@appbrewery/day-3-start

Browser

chrome

OS

Mac OS

Device if mobile

N/A

Plan

core membership