Cycles Deducted but No Egress Added

[techwithanirudh]

Hello Replit Community,

I hope everyone is doing well. I’ve encountered an issue where I purchased egress using 500 cycles, but the egress hasn’t been credited to my account. I’m hoping someone can assist me.

Transaction Details:

• Transaction ID: 16f8506f
• Purchase Date: September 27, 2023
• Payment Method: Cycles
• Username: techwithanirudh
• Cycles Used: 500
• Egress Supposed to be Added: 50GB

Troubleshooting Steps Taken:

1. Logged out and back in.
2. Checked email for confirmations or errors.
   • Before:
     
   • After:
     
3. Checked notifications for confirmations or errors.
   • Before:
   • After:
4. Verified cycle balance.
   • 
   • 

Has anyone else faced this issue? Any guidance would be highly appreciated.

Thank you!

Best,
techwithanirudh

[techwithanirudh]

Any new information on this?

[doxr]

maybe send an email to support

[not-ethan]

I have pinged some Replit staff

[amcforum]

Did you maybe use it all really quickly? Try checking the stat in your account.

[jesse]

@techwithanirudh

1. Logged out and back in.
2. Checked email for confirmations or errors.

• Before:

What is your total outbound transfer at replit.com/account?

[techwithanirudh]

It has been added now! Thank you!