What are trust levels?

The user trust system is a fundamental cornerstone of Discourse. Trust levels are a way of…

  • Sandboxing new users in your community so that they cannot accidentally hurt themselves, or other users while they are learning what to do.
  • Granting experienced users more rights over time, so that they can help everyone maintain and moderate the community they generously contribute so much of their time to.

As documented in Community Building on the Web, there is a natural progression for participants in any community.

This seemed like a great starting point for our user trust system. Thus, Discourse offers five user trust levels. Your current trust level is visible on your user page, and a summary of all trust levels within your community is presented on your dashboard.

How do users learn about the trust system?

  • Every new user gets a welcome PM mentioning the trust system and linking to this blog post, explaining that new users may be temporarily limited for safety reasons. They are also invited to start an optional interactive training conversation with discobot.
  • Upon transition to trust level 1, users are sent a congratulatory PM which also links to this blog post and invites the user to fill out their user profile, or start a new topic.
  • Upon transition to trust level 2, users a sent another congratulatory PM which also links to this blog post, as well as the tips and tricks blog post.
  • Upon transition to trust level 3, users are sent a longer form PM describing their new abilities and inviting them to the lounge category to meet their fellow TL3 community members. This PM also links here to this blog post.

(It’s also worth mentioning that Discourse starts in “bootstrap mode” where the first 50 users who sign up are automatically granted TL1, and daily digests, to promote growth of the community via early adopters.)

Trust Level 0 – New

By default, all new users start out at trust level 0, meaning trust has yet to be earned. These are visitors who just created an account, and are still learning the community norms and the way your community works. New users’ abilities are restricted for safety – both theirs and yours.

(We also want to hide any “advanced” functionality from new users to make the UI less confusing for them as they gain more experience.)

Users at trust level 0 cannot

  • Send personal messages to other users
  • “Reply as new topic” via Link button (UI removed)
  • Flag posts
  • Post more than 1 image
  • Post any attachments
  • Post more than 2 hyperlinks in a post
  • Have actual links in the ‘about me’ field of their profile (will be silently and temporarily converted to plain text)
  • Mention more than 2 users in a post
  • Post more than 3 topics
  • Post more than 10 replies
  • Edit their own posts after more than 24 hours

Admins can change these limitations by searching for newuser and first_day in site settings.

Trust Level 1 – Basic

At Discourse, we believe reading is the most fundamental and healthy action in any community. If a new user is willing to spend a little time reading, they will quickly be promoted to the first trust level.

Get to trust level 1 by…

  • Entering at least 5 topics
  • Reading at least 30 posts
  • Spend a total of 10 minutes reading posts

Users at trust level 1 can¹…

  • Use all core Discourse functions; all new user restrictions are removed
  • Send PMs
  • Upload images and attachments if enabled
  • Edit wiki posts
  • Flag posts
  • Mute other users

Admins can change these thresholds by searching for tl1 in site settings.

Trust Level 2 – Member

Members keep coming back to your community over a series of weeks; they have not only read, but actively participated long and consistently enough to be trusted with full citizenship.

Get to trust level 2 by¹…

  • Visiting at least 15 days, not sequentially
  • Casting at least 1 like
  • Receiving at least 1 like
  • Replying to at least 3 different topics
  • Entering at least 20 topics
  • Reading at least 100 posts
  • Spend a total of 60 minutes reading posts

Users at trust level 2 can…

  • Use the “Invite others to this topic” button for one-click onboarding of new users to participate in topics
  • Invite outside users to PMs making a group PM
  • Daily like, edit, and flag limits increased by 1.5×
  • Ignore other users
  • Edit their own posts for up to 30 days after posting

Admins can change these thresholds by searching for tl2 in site settings.

Trust Level 3 – Regular

Regulars are the backbone of your community, the most active readers and reliable contributors over a period of months, even years. Because they’re always around, they can be further trusted to help tidy up and organize the community.

To get to trust level 3, in the last 100 days¹…

  • Must have visited at least 50% of days

  • Must have replied to at least 10 different non-PM topics

  • Of topics created in the last 100 days, must have viewed 25% (capped at 500)

  • Of posts created in the last 100 days, must have read 25% (capped at 20k)

  • Must have received 20 likes, and given 30 likes.*

  • Must not have received more than 5 spam or offensive flags (with unique posts and unique users for each, confirmed by a moderator)

  • Must not have been suspended or silenced in the last 6 months

  • These likes must be across a minimum number of different users (1/5 the number), across a minimum number of different days (1/4 the number). Likes cannot be from PMs.

All of the above criteria must be true to achieve trust level 3. Furthermore, unlike other trust levels, you can lose trust level 3 status. If you dip below these requirements in the last 100 days, you will be demoted back to Member. However, in order to avoid constant promotion/demotion situations, there is a 2-week grace period immediately after gaining Trust Level 3 during which you will not be demoted.

Users at trust level 3 can…

  • Access a secure category only visible to users at trust level 3 and higher
  • Have all their links followed (we remove automatic nofollow)
  • TL3 spam flags cast on TL0 user posts immediately hide the post
  • TL3 flags cast on TL0 user posts in sufficient diversity will auto-silence the user and hide all their posts
  • Make their own posts wiki (that is, editable by any TL1+ users)
  • Daily like, edit, and flag limits increased by 2×

Admins can change these thresholds by searching for TL3 in site settings.

Trust Level 4 – Leader

Leaders are regulars who have been around forever and seen everything. They set a positive example for the community through their actions and their posts. If you need advice, these are the folks you turn to first, and they’ve earned the highest level of community trust, such that they are almost moderators within the community already.

Get to trust level 4 by…

  • Manual promotion by staff only²
  • (Possibly via a to-be-developed election system in the future)

Users at trust level 4 can…

  • Pin/unpin topic
  • Close topics
  • Archive topics
  • Make topics unlisted
  • Split and merge topics
  • Reset topic bump date
  • Daily like, edit, and flag limits increased by 3×
  • Any TL4 flag cast on any post immediately takes effect and hides the target post
  • Can send personal messages to an email address

¹ These numbers are the defaults in discourse but have been changed and will not be disclosed.
² The standards are always determents by staff. They can change at any time.

We believe this trust system has been a success so far, as it leads to stronger, more sustainable communities by carefully empowering members, regulars, and leaders to curate and lead their own communities. It’s one of the key community features that sets Discourse apart from the rest. But like everything else in Discourse, the trust system is evolving over time as we gain more experience with more communities. We’ll continue to update this post with any changes.

19 Likes

how you got regular thingy.

You need TL3+. Considering the fact you just got warned I’m not sure you’ll be able to get it anytime soon lol

5 Likes

I didn’t get warned my post just got flagged.

3 Likes

If enough of your posts get flagged and a mod agrees with the flags you cant get TL3 for some time

8 Likes

How long until I’m eligible for TL3 :sob:

2 Likes

I cant disclose specifics but the defaults in discourse is that you cant automaticly become TL3 if any of these requirements are not fufilled

3 Likes

I guess I won’t be able to become TL3. I definitely have more than 5 warnings and have been suspended in the last 6 months. :face_holding_back_tears:

Does this count my silence?

Most likely. Replit staff seems to be strict with TL3/TL4 rules, and that means your silence is counted. And now I realize that all TL3s and TL4s are saints.

1 Like

I wouldn’t classify us as saints, that’s a little… extreme

4 Likes

This is discourse. Though people are free to appeal them making them eligible for TL3 again.

2 Likes

Seems like a really good idea! Is there any update on this?

4 Likes

Nope discourse is not planning on it.

5 Likes

And apparently Replit [dot) com marks a message as spam, where there are too many links to Replit [dot) com. In them. So, rather than simply NOT creating links out of plain text, unless the poster specifies them as links, instead Replit [dot) com scans through text, makes anything a link that thinks might be one, then marks the message as Spam.

For the record, a user, like myself, my need to specify a website WITHOUT wanting to create a link to that site! It’s like forcing people to say “He who shall not be named” in place of Valdemort. In this case, Replit [dot) com made themselves Valdemort! :laughing:

No. This is Ask [dot) Replit [dot) com.

Jokes aside, there actually is a difference. This is a forum ran on Discourse, where new users can’t put many links in a post, as stated in the topic I moved your post to:

(Of course these settings may have been changed, only admins can see the specific settings for each forum)

Simply don’t type “Replit [dot) com” and just type “Replit” like the rest of us.


It’s Voldemort.

2 Likes

but what if wanted to be Valdemort :face_with_monocle:

Us moderators review these messages caught be the system and generally there is nothing wrong so we approve them. Usually a post will probably be reviewed in less than a day.

1 Like