[Billing issue]: I have to contact support to change my account to hacker instead of pro, wtf? Why did it redirect me here to the forums instead of to actual support?
Hey @cstovall werlcoke to the forums.
It’s a bug that replit staff is aware of and is looking into the cause of it
Having to contact support to downgrade to hacker is a bug?
No, being directed to these forums for requests to be downgraded
Thank your for the reply - I’m confused though, I can’t even find a link to contact support? Am I understanding this right that anytime you want to change plans you need to contact support? I’m trying to set up private repl.its for upcoming interviews and wanted to change to Hacker since I don’t need Pro - and the trial was in Pro.
You can contact support at firstname.lastname@example.org.
Thank you for letting us know.
You Pro Plan trial will end on Oct 31st and you new Hacker subscription is now scheduled to start on the same day.
Let me know if you require further assistance.