Previously working deployment asks for shutdown, then fails to promote

I hit the Cancel button in the middle of deploying my app (it was previously deployed and working) and now I keep trying to Shutdown the failed deployment - it appears to work but then the new deployment fails when it tries to promote:

There’s nothing on the deployment:log tab, and the app/site works fine using the “Run” button.

info: Connecting to builder - 2023-08-24T23:50:14.491Z
info: Builder connected - 2023-08-24T23:50:18.489Z
info: Installing packages - 2023-08-24T23:50:18.603Z
info: Skipping Build as no Build command set - 2023-08-24T23:50:18.920Z
info: Language - 2023-08-24T23:50:19Z
info: Pushing pid1 binary layer… - 2023-08-24T23:50:19Z
info: Created pid1 binary layer - 2023-08-24T23:50:20Z
info: Skipping Python layer creation - 2023-08-24T23:50:21Z
info: Pushing nix-0 layer… - 2023-08-24T23:50:21Z
info: Created hosting layer - 2023-08-24T23:50:22Z
info: Created Repl layer - 2023-08-24T23:50:52Z
info: Pushing Repl (cache) layer… - 2023-08-24T23:50:52Z
info: Created Repl (cache) layer - 2023-08-24T23:50:55Z
info: Created nix-0 layer - 2023-08-24T23:51:06Z
info: Pushed image manifest - 2023-08-24T23:51:06Z
info: Pushed soci index manifest - 2023-08-24T23:51:07Z
error: The deployment failed to initialize due to a configuration or code error. Check the logs tab for more information. For additional support, please post on and a staff member will take a look. - 2023-08-24T23:51:07.413Z

Do you have any Secrets set in your development environment? If so, make sure those are set in the deployment as well.

Thanks, but I only have a few and I have them stored in the deployment.

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Figured it was worth a check. Is there anything else that may have changed between the deployments?

All I did was modify a text string. I think it has something to do with “cancelling” a deployment while it was in process (usinge the “Cancel” button). It’s like it created a zombie deployment that the Shutdown button can’t kill.

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Strange. I’m not sure how much more I can help here, so I’ve pinged the relevant staff to help you here.


Hey @mlmcconnell, thank you for reporting this to us. Our engineers are actively looking into an incident that is affecting new deployments. You can find updates on our status page.


Thanks a lot for letting me know. I’ll watch for an update.


Hey all!

This has been resolved. If you are still having issues, please let me know!


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