Got Billed for nothing

Replit Help
1

I just got billed for 19.02 euro for nothing, didn’t even recieved message just saw my bank account and from same company Replit, Inc i got billed for 19.02 euro

2

Have any transactions been made recently on your Replit account?
https://replit.com/cycles

3

I paid 7$ for Hacker plan
Says: Your Power Ups are using 0 Cycles / month

4

Did you intentionally purchase the paid plan?

5

In that case, you are not taking advantage of your cycles.

1 Like
6

No, i did not. Recieved bill friday, just saw it today

7

Then you should probably make sure that none of your repls are private, boosted, or always on, then request a refund.

8

So how did i get billed by Replit, Inc. for almost 20 euro?

9

Im not sure how do i request a refund

10

Hi @Linest thanks for your message. Unfortunately the users in the community are not able to investigate your billing query so the best thing to do is email support@replit.com including any recent emails from Replit regarding purchases. Just out of interest were you also billed $7 for the Hacker plan this month or just the 19.02 euro?

1 Like
11

I was billed for hacker plan this month, and later in Friday i was build for 19.02 euro

1 Like
12

I already made 2 tickets for refund and showed proofs that i got billed

13

Thanks. Glad you’ve emailed. I’ll ping someone to find out if it is already being investigated.

1 Like