Email about my post in the Replit Ask

Support Feedback/General Problems
1

Description of the problem (please keep it simple and short):

I received an email with the title “Persistent Connection Error with Teleport on Reply it’s Paid Hacker Plan - Need Insights!”.

The text of the email:

This ticket was created on your behalf.

To add additional comments, reply to this email.

Welcome to Ask!

Try replacing the script you have shown with this code:

if __name__ == "__main__":
  bot.infinity_polling(none_stop=True)

[Discourse post]

This email is a service from Replit. Delivered by Zendesk

I have never received such emails before. I didn’t understand why this email was sent to me. Please explain this to me.

2

Probably contact.moderation.repl.co.

Nor have I.

Evidently the staff thought what you said was important.

3

Should I reply to this email, or not?

4

If it was from a repl.it or replit.com domain, then AFIAK it is either safe or Replit was hacked.

5

This is a real email. I have pinged staff to give more insight since I don’t know what I can say

3 Likes
7

Oh, gosh I’m sorry y’all. That is my bad. It is legit but an error on my part.

Internally we are testing Zendesk as a support ticketing system. It has an integration with Ask that would allow us to do all sorts of neat things, one of which is easily create support tickets automagically.

This happened as a misconfiguration on my part.

That’s a lot of words to say – yep, my bad! Please disregard the email.

6 Likes
8

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