Does Replit provide support at the weekends?

Does Replit provide support at the weekends?

To my knowledge they do not have their full support team available. They are only available for incidents. I can ask about this if you would like.

3 Likes

Yes please - have sent a number of tickets with no response and they are usually very good

I have just asked them about this internally.

@EdwardCahill I got a resposnse and it is no. There is more info on this Docs page https://docs.replit.com/legal-and-security-info/support-policy

2 Likes

@EdwardCahill I’ve responded in your ticket. Please check ticket #9574 for a response and hopefully we can get you through the weekend without any more issues!

4 Likes

Thanks so much Adam - really appreciated

@AdamElchert3 Sorry Adam it has happened again and I need to pay an invoice too now and it is even not letting me do that I think because of the block on the account