Cannot purchase subscription

Problem description:
Cannot purchase subscription

Expected behavior:
Clicking “Confirm Purchase” purchases a subscription

Actual behavior:
returns error “We are unable to authenticate your payment method. Please choose a different payment method and try again.” with both my debit card and credit card which both have funds

1 Like

Welcome to the community! You’re not the only one to have this issue recently. I don’t think anyone has fixed this bug yet.


A post was merged into an existing topic: Unable to buy cycles. My credit cards keep getting declined

The payment problem was resolved. Thank you for flagging this.


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