I was trying to cancel ghostwriter. I deactivated ghostwriter thinking this would stop the billing. I was billed for it, I checked account again and realized I had to cancel cycles subscription itself. I canceled the 1,000 cycles subscription to stop being billed for ghostwriter in the future since I was told cycles are unrefundable. Before and after using ghostwriter I have been a Hacker plan paying member. Fastforward to today, I just happened to check my repls and saw that my repls that should be “always on” were all turned off, further investigation showed that my Hacker plan got turned off. I never did anything at all related to my Hacker plan membership. I was also just billed for my Hacker plan again on the 7th (a week ago). This is obviously a bug or severe error and I don’t know how to get a fast response. I emailed/submitted bug but who knows when that will get a response. I seem to have the option to buy a brand new Hacker plan membership but I just paid for this month .
My hacker plan never ever should have gotten canceled. All I did was cancel the cycles subscription that was feeding the Ghostwriter subscription.
My hacker plan got deactivated somehow despite my just paying for it and now my always on repls are not working as they should.
Steps to reproduce:
account issue, see explanation for possible causes.