All custom domains appear to have recently been unlinked for some reason

Support Bug Reports
1

Problem description:
Half of my repls which were hosted on custom domains (numbering in the tens, maybe around 30) seem to have around the same time all been unlinked for no reason from their domains. The other half work fine. I rely on replit for this and it is very frustrating. Is it an issue with the new verify system? why do I have to add TXT records to verify domains now? why can’t i verify one domain once and then use subdomains without having to continually reverify? But after grueling work I manually tried to relink all the domains and added all the TXT records, and I even confirmed it with whatsmydns.net, but the domains just wont link again. My Replit outbound bandwidth threshold is WAY below the limit (see: CleanShot 2023-07-01 at 00.32.51 · CleanShot Cloud)

Expected behavior:
The custom domain system should continue to work as it has for many years

Actual behavior:
All custom domains unlinked

Steps to reproduce:
try to visit one of my websites which was in the half that is affected (such as https://pack.grify.dev) and note the ERR_TOO_MANY_REDIRECTS.
now, try to visit one of my websites which was in the half of websites which remains unaffected (such as https://lang.grify.dev) and note the functioning (if bad CSS) website

Bug appears at this link:
https://pack.grify.dev
https://lang.grify.dev

Browser/OS/Device:
All

2

Are you using Cloudflare? If so, try setting the TLS security setting to Secure (Strict).

3 Likes
3

That seems counterintuitive, but I’ve done so

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image2138×1194 217 KB

Thank you for the advice, and I hope it works to resolve the problem

1 Like
4

It seems to have fixed the two links in your post, has it fixed your other domains/sub-domains as well?

2 Likes
5

Indeed, a few more are online! I thank you! However, unfortunately,
far from all of them are back up as it seems:
https://blog.grify.dev
https://files.grify.dev
https://logic.grify.dev
https://parrychat.grify.dev
https://pr0-gamer.grify.dev
https://status.grify.dev
https://twitter.grify.dev
https://ws.grify.dev
https://youtube.grify.dev

6

it might take some time. meanwhile, consider checking some of them for potential domain linking error messages.

1 Like
7

Those all seem to be certificate errors. How are those domains linked (CNAME/A)? Since it’s Cloudflare, are they proxied or not?

1 Like
8

half of them are proxied, half are DNS only. they are all CNAME, I don’t like A records.–

9

Those are the ones that return CF Error pages.

And those are the ones that have errors handled by the browser.

Well… I have generally had better experience with A records. ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

1 Like
11

Hey @Grify!

I couldn’t find any reason as to why the domains have been unlinked, although I do see that domain verification has failed for all of them.

Please take a look at our statement on domain verifications to make sure that you are providing the correct records for verification: Custom domains stuck verifying - #14 by ShaneAtReplit